We Value Your Privacy

Your privacy matters. This policy explains, in plain English, what Eyeconic Direct collects and why.

What we collect: your name, delivery address, email address, and the details of your order. Nothing more. We do not collect payment card details on this site — payments are handled by our payment processor under their own secure privacy controls.

Why we collect it: solely to fulfil your order, answer your questions, and (only if you opt in) send you occasional offers. We never sell, rent, or share your personal data with third parties for their marketing.

Cookies: we use only the minimal cookies needed for the site to work (for example, remembering items in your basket). No advertising trackers.

Your rights: you can ask us at any time for a copy of the data we hold about you, ask us to correct it, or ask us to delete it. Email help@eyeconic.direct and we will action it within 30 days, usually much sooner.

Data retention: order records are kept for the period required by UK tax law; other personal data is deleted when it is no longer needed to serve you.

Last updated: September 2026